Service Status: UP(01 Jun, 2024)

Refund Policy

Last updated: May 15, 2023

At Bromodding, we strive to provide the highest quality service to our customers. However, we understand that there may be rare instances where our service does not meet your expectations. We have created a Refund Policy for such instances to ensure fairness and satisfaction.

1. Eligibility for Refunds

Refunds will be issued only in the following cases:

a) Failure to deliver the service: If we fail to deliver your order, you are eligible for a refund.

b) Incorrect service: If you purchased the wrong service or a service for the wrong platform, we will first attempt to replace the service. A refund may be issued if a suitable replacement cannot be found.

c) Undelivered service: A refund will be granted if we fail to provide the service and you do not wish to replace it with another service.

Please note that refunds are not automatically issued in the above situations. Each request for a refund will be evaluated on a case-by-case basis.

2. Refund Method

All refunds will be processed via the original payment method used during the purchase. Please ensure that the original payment method is still valid and accessible to avoid any complications with the refund.

3. Refund Processing Time

Please note that the processing time for refunds can take up to 14 days, depending on your bank’s policies or payment provider. We appreciate your patience and understanding during this period.

4. Requesting a Refund

To request a refund, please get in touch with our support team at support@bromodding.com with your order details and the reason for the refund. We will review your request and respond within a reasonable time.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. All changes will be posted on this page and take effect immediately upon publication. If you continue to use our services after the changes have been published, it implies that you accept the new Refund Policy. If you disagree with the changes, you should stop using our services.

6. Contact Us

If you have any questions about our Refund Policy, please get in touch with us at support@bromodding.com.

By purchasing from Bromodding, you agree to this Refund Policy.